RPLT RP legalitax, a leading Italian law-firm with over 130 fee-earners across offices in Italy, made the strategic decision several years ago to further modernise its internal operation. Starting with the automation of time tracking. 

Recently, we spoke with Paolo Grandi - Partner at RPLT RP legalitax, who shared his first-hand experience of how automated time tracking, and TIQ Time in particular, has reshaped daily work at RPLT.

His reflections underline why automation is no longer a “nice to have” for modern law firms, but an operational necessity.
 

More Accurate Billing, Better Insight, Faster Processes

When RPLT adopted automated time tracking, the firm saw immediate and measurable improvements.

1. More billable hours captured
Before automation, small tasks, quick calls, and moments between meetings would often go unrecorded. With TIQ Time automatically capturing activities, the firm now secures a greater amount of billable work.

2. Higher accuracy and client transparency
Clients now receive clearer, more detailed reports. This transparency has strengthened trust in the firm’s work and billing structure.

3. A smoother, faster billing cycle
Manual errors and back-and-forth corrections used to slow down invoicing. With automated entries feeding into the billing workflow, RPLT has accelerated its invoicing cycle and reduced administrative friction.

4. Better internal insights
Automation provides the firm with aggregated time data, enabling leadership to allocate resources and drive profitability with far greater precision.

These benefits closely reflect the results highlighted in the full RP Legal & Tax case study, available here: Download the case study (PDF)
 

Less Admin, More Focus

According to Paolo, the biggest transformation was felt directly by the lawyers.

“The greatest advantage was the simplification of time management.”

Before the shift, completing timesheets was a time-consuming task. Lawyers often needed hours to reconstruct their days and submit entries before internal deadlines.

With TIQ Time, this changed entirely:

•  Automatically capturing activities from Outlook, Office, Teams, and more

•  Lawyers no longer needed to remember every detail;

•  Timesheets could be reviewed and submitted quickly.

A Forward-Thinking Approach to Legal Operations

RPLT’s journey shows what happens when a firm approaches automating time tracking with clear intent: better client service, happier lawyers, and stronger business performance.

If your firm is considering a similar shift, TIQ Time is designed precisely for this purpose. Helping law firms reduce time leakage, improve billing accuracy, and make life easier for lawyers. Schedule a demo and we will walk you through TIQ Time.